Frequently Asked Questions
What is your cancellation policy?
A 50% refund will be given if a participant cancels their registration at least five working days prior to the first class. No refund will be allowed after this time. A full refund will be given if the Parks and Recreation Department cancels a class for any reason.
What about inclement weather and closings?
Any South Bend Parks & Recreation Department class or program that is held in a South Bend Community School Corporation facility will be cancelled when the South Bend Community School Corporation is closed due to inclement weather. In the event of inclement weather, cancellation of any South Bend Parks & Recreation Department classes or programs that are held in a South Bend Parks & Recreation facility will be determined on a case by case basis. In the event that a class or program is cancelled, television stations WNDU, WSJV, and WSBT, and local radio stations will be contacted.
What if I don't reside in South Bend?
Because South Bend city residents support the Parks & Recreation Department through their property taxes, non-residents may be requested to contribute to the financing of the department's services through slightly higher program fees. Non-residents are those who live outside the city limits, have a five-digit address and do not pay city taxes. If you have any questions regarding your residency status or this policy, please contact us.
Does my family qualify for a discounted rate on classes/activities?
The South Bend Parks & Recreation Department offers a limited number of annual fee-rate subsidies for several of our services and programs to school-age children who are residents of the city of South Bend and who have demonstrable need. Application forms or further information may be obtained at the O’Brien Administration Offices at 321 E. Walter St.
Is South Bend Parks and Recreation ADA Compliant?
The City of South Bend Parks & Recreation Department is constantly working to be in compliance with all ADA codes wherever possible. If you require special assistance in order to participate in any of our programs, please contact us. We will do our best to provide you with whatever assistance you need.